Flashcards by Jilly Kelly, created more than 1 year ago

3.2 - Meeting Customer Needs - Keywords & Definitions - Edexcel Business Studies

	Created by Mr_Lambert_Hungerhil almost 10 years ago

	Copied by Jilly Kelly almost 9 years ago

3.2 Keywords - Meeting Customer Needs

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Design Mix

Stocks

Maximum stock levels

Re-order level

Buffer stock level or minimum stock level

Just In Time (JIT)

Quality

Quality Control

Quality Assurance

Customer Service

Innovation

Sale of goods legislation

Trade description legislation