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Outside In

Description

Customer Experience Flashcards on Outside In, created by danielle.satterwhite on 25/09/2013.

Flashcards by danielle.satterwhite, updated more than 1 year ago

	Created by danielle.satterwhite about 12 years ago

Resource summary

Question	Answer
Customer Journey	The stringing together of customer-company interactions.
Image: customer_journey (image/png)	What products and services your company offers, how you manage your business, and what your brand stands for. How your customers perceive their interactions with your company.

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