320486
Description
Flashcards by bethany.trees, updated more than 1 year ago
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Created by bethany.trees
almost 12 years ago
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| Question | Answer |
| What is the internal structure of a business known as? | Formal Organisation |
| What do directors do? | Appointed by owners to run the business and make all the important decisions |
| What do the Managers do? | Responsible for planning controlling, organising, motivating, problem solving and decision making. Also to achieve the objective of the owners. |
| What is the role of the supervisors? | Monitor the work in their area |
| What do the operatives do? | Involved in production process |
| What is the role that directly controls people or subordinates called? | Span of Control |
| What is production department? | Involves making goods and providing services |
| What is the Marketing department involved in? | Market research, product planning, pricing, sales promotion, advertising, packaging and distribution |
| What is involved in the finance department? | Recording transactions, wages and salaries, credit control, cash flow forecasting and budgets, account's |
| Name 3 things that are involved in the human resources (HR) department. | Recruitment and selection, training and employment contracts |
| Name some ways which business can communicate by writing | Letters, reports, memos, forms and notice boards |
| How can businesses communicate via electronic communication? | Email, internets, phones, videoconferencing, intranets |
| Give 3 reasons why a business might need to employ more people. | Business is expanding. Positions are vacant because of promotion and people are leaving |
| List a few advantages of internal recruitment | Cheaper as it saves in advertising, Staff may be more motivated and the ability and personality of the person is more predictable |
| List some advantages of external recruitment | They will have more potential employees to choose from and a new person may have some fresh ideas for the business |
| What does a job description do? | states title of the job and outlines the tasks, duties and responsibilities of the job |
| What is person specification? | A personal profile of the type of person needed for the job |
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