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Senior tech resource overstretch

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mdodd2494
Mind Map by mdodd2494, updated more than 1 year ago
mdodd2494
Created by mdodd2494 over 10 years ago
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Resource summary

Senior tech resource overstretch
  1. Increased engagement with ICT
    1. Increasing need for DevOps
      1. Expanding change portfolio
        1. Lack of skillset in support team
          1. Increasing numbers of direct approached to Chris
            1. Support for existing tech portfolio
              1. No. of staff/tickets vs day to day engineers
                1. Ops Manager role no longer exists
                  1. ICT team growth
                    1. Failure demand
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