67543
Description
Mind Map by catriona.larkin, updated more than 1 year ago
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Created by catriona.larkin
over 12 years ago
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Motivation
and
Resistance
- Reasons for Resistance
- Personal:
- self-interest, lack of trust,
misunderstanding of change, low
tolerance of change
- self-interest, lack of trust,
misunderstanding of change, low
tolerance of change
- Organisational
- Technical, political, cultural
- Technical, political, cultural
- Personal:
- 1. Motivating Change
- Creating Readiness
- sensitise orgs to change pressure
- reveal discrepencies
- convey positive change expectations
- sensitise orgs to change pressure
- Overcoming resistance
- empathy & support
- communication
- participation & involvement
- empathy & support
- Creating Readiness
- 2. Creating a Vision
- stable core ideology
- constructing envisioned future
- provides valued direction
- stable core ideology
- 3. Developing Political Support
- assessing change agent's power
- identifying key stakeholders
- different tools
- different tools
- influencing stakeholders
- assessing change agent's power
- 4. Managing Transition
- creating plan for activites
- commitment plannin
- change management structures
- learning
- without this - difficultly functioning change
- creating plan for activites
- 5. Sustaining Momentum
- providing resources for change
- developing new competencies & skills
- reinforcing new behaviours
- staying the course
- providing resources for change
- Implications for Managers
- Recognise gap between
change announcement
and employee reactions
- Different people will progress at different rates/ways
- Change managers need to experience it at the same
time as employees
- Recognise gap between
change announcement
and employee reactions
- Readings
- Kotter's 8 steps
- Ford & Ford
- Resistance is good
feedback
- Resistance is good
feedback
- Kotter's 8 steps
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