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CPACC Princeton University Full Practice Exam

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CPACC CPACC Quiz on CPACC Princeton University Full Practice Exam, created by Maddie Thompson on 18/03/2024.
Maddie Thompson
Quiz by Maddie Thompson, updated more than 1 year ago
Maddie Thompson
Created by Maddie Thompson over 1 year ago
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Question 1

Question
Which theoretical model of disability states that people can become disabled when the environment or technology prevents them from gaining access?
Answer
  • Functional solutions model
  • Economic model
  • Social model
  • Technical model

Question 2

Question
Which theoretical model of disability considers disability a restriction of a person's ability to perform an activity in a normal way, due to their body malfunctioning?
Answer
  • Medical model
  • Social identity or cultural affiliation model
  • Functional solutions model
  • Charity model

Question 3

Question
This model of disability acknowledges the effect of body limitations on a person's ability to work, and therefore recognizes their need for support and/or acccommodations.
Answer
  • Accommodations model
  • Rehabilitation model
  • Charity model
  • Economic model

Question 4

Question
A teacher notices that a student iis able to express their thoughts well when they speak, but struggles to do so when they write. This student exhibits characteristics of which disability?
Answer
  • Dysphagia
  • Dyscalculia
  • Dysgraphia
  • Dysnomia

Question 5

Question
A child is struggling to keep score of a football game. They are having trouble counting and adding numbers. Which disability are they likely to have?
Answer
  • Dyslexia
  • Dysnomia
  • Dyscalculia
  • Dyspraxia

Question 6

Question
A child who has a high capacity for learning but struggles with reading, spelling, and writing most likely has which disability?
Answer
  • Dysphagia
  • Dysgraphia
  • Dysnomia
  • Dyslexia

Question 7

Question
Flickering or flashing content on a screen can present a serious medical issue as a reaction in cases with people with which type of disability?
Answer
  • Cataracts
  • Epilepsy
  • Dementia
  • Age related macular degeneration

Question 8

Question
A daycare teacher notices that a child does not respond to their name, show interest in their classroom activities, or play pretend games. They also don't make eye contact and prefer to be alone. This child is most likely displaying characteristics of which disability?
Answer
  • Deafness
  • Autism Spectrum Disorder
  • Blindness
  • Dyslexia

Question 9

Question
A person has a visual acuity of 20 / 200 or less in the better eye with the best possible correction, along with an 85 decibel hearing loss. Which disability do they have?
Answer
  • Hard of hearing
  • Blindness
  • Deafness
  • Deafblindness

Question 10

Question
To support people with cognitive disabilities, what would be the best design approach for navigation elements on a webpage?
Answer
  • Use menus or other text that appears and disappears when the mouse moves over it
  • Avoid using structured content organized by headings
  • Automatically play videos upon page load
  • Include icons and graphics along with text

Question 11

Question
Which workplace accommodation would most benefit a person with a mobility, flexibility, or body structure disability?
Answer
  • Ergonomic design of their workstation
  • Brightly lit rooms and soothing colors
  • Flashing lights and haptic indicators
  • Screen magnification software

Question 12

Question
A webpage designer uses light blue text on a white background. This poor color contrast would most affect people with which disability?
Answer
  • Colorblindness
  • Deadblindness
  • Low vision
  • Blindness

Question 13

Question
Using a computer monitor's high contrast setting and a screen magnifier would most benefit people with which disability?
Answer
  • Low vision
  • Deafblindness
  • Blindness
  • Color blindness

Question 14

Question
A man's first language is American Sign Language (ASL), but he has also learned how to read lips in order to better communicate with people who can hear. Which disability does he most likely have?
Answer
  • Deafness
  • Dysfluency
  • Blindness
  • Dyslexia

Question 15

Question
A bar graph that uses a color-coded legend to indicate which data is shown in which bars creates the greatest barrier to people with which disability?
Answer
  • Deafblindness
  • Blindness
  • Low vision
  • Color blindness

Question 16

Question
An example of a reasonable accommodation for a student with anxiety when they take a test is:
Answer
  • More time provided to complete the test
  • The chance to retake the test if student fails the first time
  • Answers to some of the questions on the test
  • Fundamentally altering the nature of the test

Question 17

Question
Which disability type is characterized by the inability to grip objects and use fine motor skills?
Answer
  • Seizure
  • Speech
  • Mobility
  • Psychological

Question 18

Question
Cerebral palsy can create multiple disabilities such as visual, learning, speech, epilepsy, and intellectual disabilities. It is caused by:
Answer
  • A preventable and curable disease
  • A communicable disease
  • A degenerative condition
  • Injury to the developing brain

Question 19

Question
A woman with OCD subconsciously picks at the skin on her arm. She has done this with such persistence that she has scarring. Her dog is trained to recognize picking skin as a cue to bring her a dog brush. Handing her the brush is a reminder that grooming the dog is a non-harmful alternative behavior for her OCD symptom. Which type of dog does she have?
Answer
  • Psychiatric service dog
  • Seeing eye dog
  • Mobility assistance dog
  • Emotional support animal

Question 20

Question
A person with which disability type would be best served by the haptic alerts (buzzing, flashing lights) on their iPhone?
Answer
  • Visual
  • Cognitive
  • Auditory
  • Seizure

Question 21

Question
Astrophysicist Stephen Hawking used a voice output communication aid (VOCA) with eye tracking to supplement his speech ability, which was impaired due to his mobility disability. VOCA is an example of which type of assistive technology?
Answer
  • Audio description
  • Voice recognition
  • Augmentative and Alternative Communication (AAC)
  • Screen reader

Question 22

Question
This technology converts information on a computer screen into synthesized speech so that people can listen to the content through their speakers.
Answer
  • NVDA
  • Dragon
  • Sip-and-puff
  • VOCAs

Question 23

Question
In an online video lecture, the professor throoughly explains visual information, such as notes on a slide. Doing so lets them avoid the need to include which assistive technology or adaptive strategy?
Answer
  • American Sign Language interpretation
  • Audio descriptions
  • Closed captions
  • Subtitles

Question 24

Question
A person with low vision needs to follow the cursor and enlarge the text and graphics on a computer screen. Which assistive technology would they use?
Answer
  • Screen magnifier
  • Screen enhancer
  • Screen multiplier
  • Screen speaker

Question 25

Question
For interpersonal communication, a person with deafblindness uses tactile sign language. Which other method would they also most likely use?
Answer
  • Closed captioning
  • Refreshable braille display
  • Voice recognition
  • Input / output switches

Question 26

Question
People with which type of disability benefit the most from listening to text being read aloud by text-to-speech software?
Answer
  • Learning disabilities
  • Speech disabilities
  • Mobility disabilities
  • Auditory disabilities

Question 27

Question
Which assistive technology provides a text representation of the sounds on a video, that is timed with the action on screen, and that captures not just the speech but also essential sounds such as [laughter]?
Answer
  • Audio descriptions
  • Transcripts
  • Screen reading
  • Captions

Question 28

Question
If two people in the Deaf community wanted to communicate remotely with each other using ASL, which type of relay service would they use?
Answer
  • Internet Protocol Relay Service (IP Relay)
  • Teletype (TTY) Relay Service
  • Video Relay Service (VRS)
  • Captioned Telephone Service (CTS)

Question 29

Question
People with which disability type would benefit most from software that highlights a paragraph of text in yellow, then reads each word aloud while highlighting it in blue?
Answer
  • Dyslexia
  • Colorblindness
  • Motor impairment
  • Deafness

Question 30

Question
Synthesized voice output from a text-based input is an Augmentative and Alternative Communication (AAC) technology that most benefits which disability type?
Answer
  • Hearing
  • Psychiatric
  • Vision
  • Speech

Question 31

Question
Assistive technologies such as head-wands, mouth sticks, sip-and-puff switches, or eye trackers are primarily designed for which type of disability?
Answer
  • Vision
  • Mobility
  • Cognitive
  • Hearing

Question 32

Question
Which assistive technology allows people who are blind or partially sighted to read the text on a computer screen with a speech synthesizer or braille display?
Answer
  • Screen speaker
  • Screen magnifier
  • Audio captioning
  • Screen reader

Question 33

Question
Voice recognition software such as Dragon that allows a person to control their computer through speech is an assistive technology best suited for which disability?
Answer
  • Psychological
  • Sensory
  • Learning
  • Motor

Question 34

Question
Which option best describes why the most poor and vulnerable people in developing countries are more likely to become disabled?
Answer
  • They face discrimination due to negative stereotypes
  • They lack access to good nutrition, health care, and sanitation
  • They face barriers to education and employment
  • They lack access to technical standards

Question 35

Question
According to the World Health Organization, cataracts are the leading cause of blindness globally. They account for approximately half of all cases. The second leading cause of blindness is:
Answer
  • Glaucoma
  • Diabetic retinopathy
  • Age-related macular degeneration
  • Corneal opacities

Question 36

Question
As people age, which common economic problem do they face?
Answer
  • Higher rates of taxation
  • Higher healthcare costs
  • Lack of educational opportunities
  • Underrepresentation in government

Question 37

Question
While the percentage of people in the world with some type of disability is around 15%, the percentage of adults with disabilities in the US is around:
Answer
  • 31%
  • 26%
  • 13%
  • 8%

Question 38

Question
When speaking to a deaf person who has a sign language interpreter translating for them, you should:
Answer
  • Speak directly to the translator
  • Speak clearly so the deaf person can read your lips
  • Speak to the person, not their translator
  • Speak loudly in case the person is hard-of-hearing, not deaf

Question 39

Question
Someone is sitting in a wheelchair. Which is the most appropriate way of referring to them?
Answer
  • An unfortunate in a wheelchair
  • A wheelchair bound person
  • A person in a wheelchair
  • A person confined to a wheelchair

Question 40

Question
You notice a person with crutches leaning on a door and adjusting their mobility device for balance, and you believe they are struggling. What should you do?
Answer
  • Hold their crutches to stabilize them while they operate the door
  • Ask the person if they would like help opening the door
  • Open the door for the person since they're struggling
  • Put your arms underneath their arms to provide support

Question 41

Question
Which concept refers to providing practical measures in the workplace that create access, and is required when barriers have not or cannot be removed?
Answer
  • Accessibility conformance
  • Inclusive design
  • Individual accommodation
  • Universal design

Question 42

Question
What might be a reasonable accommodation for someone taking a test?
Answer
  • Allow unrestricted website access during the test
  • Provide a draft of items prior to the test
  • Tape record responses for later transcription by another person
  • Allow a scribe to clue-in on correct responses

Question 43

Question
The main difference between accommodation and inclusive design is:
Answer
  • Inclusive design requires a request and needs assessment
  • Accommodation requires a request and needs assessment
  • Accommodation is required by law in all cases
  • Inclusive design is required by law in all cases

Question 44

Question
Which personal benefit is supported by increased opportunities for employment?
Answer
  • Greater family income and wealth potential
  • Retaining older employees
  • Access to increased market share
  • Access to a diverse talent pool

Question 45

Question
Which of the following example meets the Universal Design principle of "low physical effort?"
Answer
  • Door knobs that turn
  • Child-proof pill bottles
  • Automatic soap dispensers
  • Ambidextrous scissors

Question 46

Question
An accessible website includes, among other features, properly structured text and well-labeled links and images. Such features make the site more discoverable by search engines such as Google. Which accessibility benefit does this support?
Answer
  • Disability benefit
  • Personal benefit
  • Social benefit
  • Business benefit

Question 47

Question
Enabling more people to access information online helps reduce the digital divide. Which accessibility benefit does this support?
Answer
  • Disability benefit
  • Technical benefit
  • Social benefit
  • Business benefit

Question 48

Question
Accessible websites and services demonstrate corporate social responsibility, Which business benefit do they support?
Answer
  • Legal benefit
  • Technical benefit
  • Social benefit
  • Financial benefit

Question 49

Question
Captions make multimedia:
Answer
  • Perceivable
  • Operable
  • Understandable
  • Robust

Question 50

Question
Making all the functions of a website available from a keyboard is a guideline under which WCAG principle?
Answer
  • Perceivable
  • Operable
  • Understandable
  • Robust

Question 51

Question
The goal of Universal Design for Learning (UDL) is to:
Answer
  • Guide the design of learning environments that are accessible and challenging for all
  • Help instructors develop accessibility tests for learners with disabilities
  • Help ensure learning materials meet the POUR principles of the WCAG
  • Provide advisory techniques for meeting accessibility requirements

Question 52

Question
Which guideline of the Universal Design for Learning principle, "Multiple means of representation" recommends providing learners with various ways of acquiring information and knowledge?
Answer
  • Provide options for perception
  • Provide options for language and symbols
  • Develop activities that will help learners tackle challenges
  • Provide options for comprehension

Question 53

Question
Which UDL principle relates to a learner's strategic neural network, or the "how" of learning?
Answer
  • Multiple means of enagagement
  • Multiple means of perception
  • Multiple means of representation
  • Multiple means of action and expression

Question 54

Question
Perceivable, Operable, Understandable, and Robust, which spell the acronym POUR, are examples of which WCAG standards?
Answer
  • Principles
  • Guidelines
  • Success Criteria
  • Techniques

Question 55

Question
Which layer of guidance in the WCAG provides testable conditions of conformance to standards, that most people in the industry refer to as requirements?
Answer
  • Success criteria
  • Accessibility tests
  • POUR principles
  • Advisory techniques

Question 56

Question
Which WCAG principle deals with vision and auditory disabilities, and includes requirements about alt text, closed captioning, and color contrast?
Answer
  • Perceivable
  • Operable
  • Understandable
  • Robust

Question 57

Question
A user who cannot grasp a mouse benefits from the ability to skip to the main content, having a clear indication of which element is focused, and full access to interactive elements via the keyboard. Which WCAG principle includes these considerations?
Answer
  • Perceivable
  • Operable
  • Understandable
  • Robust

Question 58

Question
Which WCAG principle requires that content can be rendered in both current and future technologies (.e. wearables, virtual reality)?
Answer
  • Perceivable
  • Operable
  • Understandable
  • Robust

Question 59

Question
Applications that are used by web designers, developers, and content authors to produce accessible websites are known as:
Answer
  • Web content
  • User agents
  • Authoring tools
  • WCAG tools

Question 60

Question
The principles of Universal Design for Learning recognize the need for variety to meet the needs of many types of learners. The principles focus on providing multiple means of:
Answer
  • Engagement, perception, and executive functions
  • Engagement, representation, and action and expression
  • Recruiting interest, representation, and action and expression
  • Recruiting interest, perception, and expression and communication

Question 61

Question
Which WCAG principle guideline falls under the Understandable principle?
Answer
  • Ensure no keyboard trap exists
  • Make text readable and understandable
  • Provide enough time to read and use content
  • Maximize compatibility with future technologies

Question 62

Question
The usability goal of reducing cognitive load allows users to:
Answer
  • Understand accessibility within the context of usability
  • Better access their environments through assistive technologies
  • Personalize their technology experiences
  • Achieve their goals quickly, with minimum fuss or frustration

Question 63

Question
A key difference between accessibility and usability is:
Answer
  • Accessibility only benefits people with disabilities
  • Usability is widely accepted but accessibility is not
  • Accessibility has formal standards for the built environment and ICT
  • Accessibility and usability are separate disciplines

Question 64

Question
Which of the following is an ICT accessibility testing technique?
Answer
  • Testing with assistive technologies
  • Testing against ISO 21542
  • Testing the emotional dimension of user experience
  • Testing assumptions about people with disabilities

Question 65

Question
Accessibility refers to the ease of access and use of a product, service, or environment for people with disabilities, and is:
Answer
  • A sub-discipline of accessibility
  • Interchangeable with user experience
  • A sub-discipline of user experience
  • An encompassing discipline that includes user experience

Question 66

Question
Providing consistent navigation on a website (eg, the placement and order of links) is an effective way to improve the usability of a website because it ensures predictability. People with which disabilities benefit the most?
Answer
  • Low hearing
  • Cognitive limitations
  • Dysgraphia
  • Motor impairments

Question 67

Question
Accessibility focuses on:
Answer
  • End-to-end user experience in product design
  • Providing a framework for understanding disabilities
  • Creating highly usable products that reduce cognitive load
  • Providing equivalent user experiences for people with disabilities

Question 68

Question
People should find a product easy to use the first time and to become proficient with more use. They should also be able to:
Answer
  • Apply standards easily
  • Achieve their goal easily
  • Easily notify the developer
  • Exert low physical effort

Question 69

Question
Usability and user experience overlap with accessibility when:
Answer
  • There is a federal government requirement
  • WCAG is used for software development
  • Customers raise usability complaints
  • The intended audience includes people with disabilities

Question 70

Question
Which of the following statements is most true about the relationship of accessibility to usability and user experience design?
Answer
  • Accessibility is one aspect of usability, which is part of user experience
  • Usability is unrelated to accessibility
  • User experience is concerned with emotions, which is unrelated to accessibility.
  • Accessibility is a critical issue and is its own discipline

Question 71

Question
The set of principles for curriculum development that give students equal opportunities to learn is known as:
Answer
  • Universal Design
  • Universal Design for Learning
  • Section 508
  • WCAG

Question 72

Question
Which UDL principle is concerned with the brain's affective network and the "why" of learning?
Answer
  • Multiple means of represenation
  • Multiple means of action and expression
  • Multiple means of engagement
  • Multiple means of activity

Question 73

Question
Which UDL principle supports the brain's strategic networks and the "how" of learning?
Answer
  • Multiple means of representation
  • Multiple means of action and expression
  • Multiple means of engagement
  • Multiple means of perception

Question 74

Question
When teachers supports students' ability to process text information by also providing other forms of media such as videos and simulations, which Universal Design for Learning principle are they using?
Answer
  • Multiple means of perception
  • Multiple means of engagement
  • Multiple means of representation
  • Multiple means of action and expression

Question 75

Question
Which principle of Universal Design for Learning deals with the brain's strategic networks and the "how" of learning, by providing options in physical movement, communication, and executive functions?
Answer
  • Multiple means of perception
  • Multiple means of action and expression
  • Multiple means of engagement
  • Multiple means of representation

Question 76

Question
Accessibility requirements for ICT support diversity. They have a broad range of benefits for users of all abilities including:
Answer
  • Established and frequent users
  • People with low literacy or not fluent in the language
  • Desktop users
  • People with high bandwidth connections

Question 77

Question
Which accessibility requirement most enhances usability by lowering the cognitive load for people of all abilities?
Answer
  • Audio control
  • Consistent navigation
  • Bypass blocks
  • Color contrast

Question 78

Question
Which design framework defines success as the extent to which a person can use a product effectively, efficiently, and with satisfaction?
Answer
  • Accessibility
  • Universal design
  • Usability
  • Inclusive design

Question 79

Question
A main difference between usability and accessibility is:
Answer
  • Accessibility results in visually uninteresting websites
  • Usability is subjective while accessibility is objective
  • Usability is a design function while accessibility is technical
  • Accessibility requires testing for disabled users and their assistive technology

Question 80

Question
Combining accessibility standards and usability practices with real people to ensure that websites are usable by people with disabilities is known as:
Answer
  • Universal Design for Learning
  • Section 508
  • Accessible user experience
  • Universal Design

Question 81

Question
Which was the first document, drafted in 1948, to state that fundamental human rights should be universally protected?
Answer
  • Convention on the Rights of Persons with Disabiliities
  • Marrakesh Treaty
  • Universal Declaration of Human Rights
  • Section 504

Question 82

Question
Article 9: Accessibility, of the Convention on the Rights of Persons with Disabilities, seeks to enable access to which area?
Answer
  • Information Communication Technology (ICT)
  • Augmentative and alternative communication (AAC)
  • American's with Disabilities Act (ADA)
  • Web Content Accessibility Guidelines (WCAG)

Question 83

Question
Which of the following is a legally binding treaty that requires access to published works for persons who are blind, visually impaired, or otherwise print disabled?
Answer
  • Marrakesh Treaty
  • Convention on the Rights of Persons with Disabilities
  • International Covenant on Civil and Political Rights
  • Universal Declaration of Human Rights

Question 84

Question
Which of the following represents a shift from viewing those with disabilities as people in need of charity to people with rights?
Answer
  • Convention on the Rights of Persons with Disabilities
  • International Covenant on Civil and Political Rights
  • Marrakesh Treaty
  • Universal Declaration of Human Rights

Question 85

Question
Canada's Accessibility for Ontarians with Disabilities Act requires that public websites conform to which standard?
Answer
  • WCAG 1.0
  • WCAG 2.0
  • WCAG 2.1
  • WCAG 2.2

Question 86

Question
Which civil rights legislation in the United Kingdom is most closely aligned with the Americans with Disabilities Act?
Answer
  • Sex Discrimination Act 1975
  • Race Relations Act 1976
  • EN 301 549
  • The Equality Act of 2010

Question 87

Question
What is the European Standards equivalent to the US Section 508 of the Rehabilitation Act?
Answer
  • EN 301 549
  • EN 301 508
  • EU 2016 / 2102
  • EU 8341

Question 88

Question
Which title of the Americans with Disabilities Act (ADA) covers access for people with disabilities in the private sector?
Answer
  • Title II
  • Section 504
  • Section 508
  • Title III

Question 89

Question
Which US domain-specific law deals with access to television broadcasts?
Answer
  • Equality Act of 2010
  • Rehabilitation Act of 1973
  • 21st Century Communications and Video Accessibility Act
  • Air Carrier Access Act

Question 90

Question
Per US law Section 504 of the Rehabilitation Act, giving a student a distraction-free place to study and take tests, modifying the test format, or providing extra time are examples of which type of accommodation?
Answer
  • Required accommodation
  • Reasonable accommodation
  • Required adjustment
  • Reasonable adjustment

Question 91

Question
What are the Japanese accessibility standards that are applicable to national and local government agencies but do not have legislative backing and are not required?
Answer
  • JIS Standards for Accessible Design
  • Section 508 Standards for ICT
  • Web Content Accessibility Guidelines
  • JIS X 8341

Question 92

Question
If a website conforms to WCAG 2.1 AA, it can safely be assumed to satisfy which US civil rights law?
Answer
  • Title 508 of the ADA
  • Titles II and III of the ADA
  • Title 504 of the ADA
  • Titles IV and VIII of the ADA

Question 93

Question
Since the VPAT was designed for the US federal government procurement process, why do private businesses and organizations use it?
Answer
  • Those private institutions may receive federal funding
  • The VPAT provides an effective template for documenting ICT accessibility
  • To meet the requirements of Section 504
  • The federal government actively regulates ICT accessibility

Question 94

Question
In 2017 the US Section 508 standard switched to using which technical standard as its functional performance criteria for websites?
Answer
  • Voluntary Product Assessment Template
  • ADA Accessibility Guidelines
  • Web Content Accessibility Guidelines
  • Accessibility for Ontarians with Disabilities Act

Question 95

Question
Which of the following is a key aspect of the European Accessibility Act?
Answer
  • It references the WCAG guidelines to ensure conformance to a global standard for ICT accessibility
  • It expands on the EU's Web Accessibility Directive 2016 / 2102 to provide comprehensive accessibility requirements
  • It requires learning materials to follow UDL principles
  • It covers products and services identified as most important for people with disabilities

Question 96

Question
In which way does an organization's management help launch and sustain an accessibility program?
Answer
  • Builds a vision and aligns implementation with organizational strategies
  • Investigates when authenticated experiences are not covered under the ADA
  • Has the relationships in place to ensure success
  • Is responsible for operational details

Question 97

Question
When planning a successful ICT accessibility program, efforts must be well grounded in:
Answer
  • Website monitoring
  • Adapting to new technologies
  • Integrating goals into policies
  • The organization's culture, process, and practices

Question 98

Question
Business Disability Forum's Accessibility Maturity Model provides five levels for helping an organization benchmark its progress in all aspects of accessibility. Which is the highest level an organization can attain?
Answer
  • Defined
  • Repeatable
  • Managed
  • Best practice

Question 99

Question
Your organization wants to purchase an IT solution. The vendor sends you their VPAT as an Accessibility Conformance Report. You notice that for some functional performance criteria they have addressed areas that the product creates a barrier to access for people disabilities. However, the vendor has conducted their VPAT review with an outside third-party, and they have detailed how they build accessibility into their product lifecycle, and your internal testing reveals the product is overall fairly accessible. In addition, you have done market research and found this IT product is the most accessible in its class. The purchasing team is looking to you to help make the decision if it is allowable to proceed with the purchase of the IT product. What would be the most appropriate next step?
Answer
  • Send a message out on a public listerv or forum asking if anyone else has purchased this product
  • Reject the purchase of the product outright due to defects uncovered in the VPAT
  • Request a roadmap from the vendor that shows when they will address the accessibility issues
  • Ignore the defects and move forward with the purchase as it is the best-in-class for accessibility

Question 100

Question
As part of integrating ICT accessibility across an organization, which of the following is a procurement best practice?
Answer
  • Require vendors to be WCAG certified
  • Verify product accessibility claims
  • Publish your IT design standards
  • Ensure your vendor policies are accessible
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